Our commitments

Our Tourist Information Centre, 3rd category, is commited to :

  • Make sure our Tourist Information Centres are easy to access
  • Ease your process
  • Offer you a seat
  • Inform you on the local touristic offers
  • Post opening periods in at least one foreign language
  • Be open at least 120 days per year, week-ends included in high season 
  • Answer all year long to your mails
  • Insure permanent reception by an advisor speaking at least one foreign language
  • Supply with touristic maps and guides
  • Offers a bilingual version of its website
  • Distribute touristic information translated in at least one foreign language on papers related to : touristic accomodations (name, postal adress, email, website, phone numbers, labels), monuments and cultural sites, natural sites, leisure activities (opening periods, prices, website, phone numbers, adress) events and entertainements, and emergency numbers.
  • Annually update the touristic information
  • Post outside the emergency numbers
  • Treat complaints and control satisfaction
  • Have an advisor available
  • Assure reliability of the local touristic offer
  • Update datas related to the territory touristic offer.

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 « Terra Gers® » charter

In signing the 'Terra Gers' Charter, the Tourism Information has contracted to conform to sustainable work practices within its organisation, and throughout all its professional undertakings.

More information (in French) on the website Terra Gers®

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Touristic problems or anomalies encountered during your holiday, may be forwarded to us :

Complaints (French form)

Please give your views on the Tourism Information Centre :

Satisfaction (French form)

…Please rectify any website errors (coming soon)

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